CRB Laboratory Management and Leadership Development Workshop
Saturday, August 10, 2024
Embassy Suites by Hilton Grapevine DFW Airport North
Grapevine, Texas
Relate, motivate, elevate, and celebrate…
Daring to Lead – Building a Learning, Cohesive and Successful Team
- Team building, leadership, and leadership styles
- Creating a high-performing, dependable, accountable team with psychological safety and a respectful work environment
- Strategies staff satisfaction, retention, embracing challenges and fostering collaboration
- Safe, open communication and conflict resolution - their roles in error prevention
- Techniques for de-escalating challenging situations and rules for negotiation
- Strategies for managing technically skilled team members who may not fit or embrace the team dynamic
I Didn’t Go to School for This – Governance, Business Management, and Strategic Operations Within the Lab Team
- Creating an atmosphere of governance, management, and operations
- Demonstrating a strong and united laboratory to clinical and business leaders
- The laboratory’s role as the engine of the IVF program and asserting leadership
- Business management for laboratory managers/directors, including budgeting and financial acumen
- Tips for successful vendor negotiations and management
- Identifying opportunities for cost savings in laboratory operations
Crossing the Aisle – Effective Collaboration with Physicians, Clinical Staff, and Administrators
- Strategies for improving communication and promoting collaboration with physicians and clinical staff
- Techniques for advocating for pay raises with upper management
- The importance of fair compensation and its role in retention
Expecting the Unexpected – Staffing Models, Daily Scheduling and Staff Support
- Defining and supporting staffing models from a practice administrator’s perspective
- Laboratory organization chart and staffing needs on laboratory operations
- Managing daily staff schedules, unexpected challenges and setting expectations
- Helping team members reach their potential and work at the top of their license
- Protecting time for leadership and management
Systems Checks – Lab Performance Assessment, Regulatory issues, and Troubleshooting
- Regulatory requirements, challenges, and strategies for compliance
- Analyzing data & troubleshooting when KPIs fluctuate
- Measuring performance and competency, addressing “technical drift” and change
- Using PivotTables for assessing laboratory performance
- Overview of CLIA and FDA regulations
- Discussion of managing tissue bank licenses in different regions (HealthCanada, California, New York)
